7p77p's Privacy Policy

Introduction & Scope

7p77p is a trusted online gaming platform operated for players in Bangladesh. We believe that protecting your personal information is a fundamental right. This Privacy Policy ("Policy") explains how 7p77p collects your personal information, the purposes for which it is used, who it may be shared with, and the steps we take to keep your information secure.

This policy applies to the 7p77p website, mobile application, and all related digital services. By creating an account on our platform or using any of our services, you are considered to have agreed to the terms of this policy.

We reserve the right to update this policy from time to time. For any significant changes, we will notify you via your registered email or through a notification on the platform.

What Information We Collect

To deliver our services on the 7p77p platform and maintain a safe environment, we may collect the following types of information:

2.1 Personally Identifiable Information

• Full name and date of birth
• National ID number or passport details (for identity verification)
• Email address and mobile number
• Current and permanent address

2.2 Financial & Transaction Information

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (for bank transfers)
• Transaction history related to deposits, withdrawals, and bonuses

2.3 Technical & Usage Information

• IP address, device type, operating system, and browser information
• Browsing and game play history on the platform
• Information obtained from cookies and similar tracking technologies
• Login and logout times and locations

2.4 Communication Information

When you contact our support team via live chat or email, we retain the content and date of those conversations — for service improvement and dispute resolution purposes.

Purpose of Using Information

7p77p uses your information only for specific and legitimate purposes. Your information is never used for irrelevant or unauthorised activities.

3.1 Account Management & Service Delivery

Your personal information is essential for registering your account, identity verification (KYC), processing transactions, and providing bonus benefits.

3.2 Security & Fraud Prevention

We analyse your technical information to ensure account security, detect unauthorised access, and prevent fraudulent transactions. This is done to protect every user of the 7p77p platform.

3.3 Service Improvement

We conduct statistical analysis to further improve the user experience, plan the addition of new games and features, and enhance platform performance.

3.4 Legal Compliance

We may be required to comply with lawful requests from government agencies or regulatory authorities under applicable laws and regulations.

3.5 Customer Support

Your contact information is used to stay in touch with you via 24/7 live chat or email and to resolve your issues.

Information Sharing & Disclosure

7p77p may share your personal information with specific parties in a limited and controlled manner. Details are described below:

4.1 Service Provider Partners

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, bank transfers), technical infrastructure maintenance, identity verification, and customer support management. These organisations may only use your information for the assigned task and are also bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose certain information as part of a court order, government directive, or legal process. In such disclosures, we will always operate within the bounds of the law.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. Equivalent protections under this policy will be maintained in such circumstances.

Cookies & Tracking Technologies

The 7p77p website and application use cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

5.1 Types of Cookies

• Essential Cookies: These cookies are necessary to maintain login sessions, ensure security, and keep core functionality active. Disabling them will prevent the platform from working properly.
• Functional Cookies: Used to remember your preferences such as language selection and other settings.
• Analytics Cookies: These cookies are used to collect usage statistics for the platform and to improve service quality.

5.2 Cookie Controls

You can manage cookies through your browser settings. However, please note that disabling essential cookies may prevent you from using some important features of the 7p77p platform.

Data Security Measures

Protecting your information on the 7p77p platform is our highest priority. We maintain multiple layers of security following industry best practices.

6.1 Technical Safeguards

• SSL Encryption: All data transmission on our platform is secured through SSL/TLS encryption.
• Data Encryption: Sensitive information such as passwords and financial data is stored using strong encryption algorithms.
• Firewalls & Access Controls: Multiple security layers are in place to prevent unauthorised access.
• Regular security audits and vulnerability assessments are conducted.

6.2 Organisational Safeguards

• Only authorised staff may access your personal information.
• All staff operate under confidentiality agreements.
• Regular security training is provided.

6.3 Response to Data Breaches

Should a data breach occur, we will act promptly to take the necessary steps and notify affected users in a timely manner.

Data Retention Period

We retain your personal information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected.

• All relevant information is retained while the account is active.
• Even after an account is closed, transaction information may be kept for a set period for legal compliance and dispute resolution purposes.
• Security logs and access records are kept for a limited period.
• Financial and transaction information may be retained up to the applicable legal time limit.

Once the retention period ends, we take steps to securely delete or anonymise your information.

Your Rights & Options

As a user of the 7p77p platform, you have certain important rights over your own information:

8.1 Right to Access

You have the right to know what information we hold about you. You can contact our support team at any time to request this information.

8.2 Right to Rectification

If any of your stored information is incorrect, you may request a correction. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

8.4 Right to Object to Processing

Regarding marketing communications, you may object at any time and opt out of promotional messages.

8.5 Right to Data Portability

In certain circumstances, you may request your information in a structured, commonly used format.

To exercise any of the above rights, contact our support team via live chat or email.

Protection of Minors

7p77p is for users aged 21 and above only. We do not knowingly collect information from minors. If a user is found to be under 21, their account will be closed immediately and the related information will be deleted.

If you believe a minor has provided information on our platform, please notify our support team immediately.

About Third-Party Links

The 7p77p platform may have connections to third-party services such as payment processors or game providers like Pragmatic Play, Evolution Gaming, and Spribe. These third parties have their own privacy policies that are outside 7p77p's control.

We recommend that you read the privacy policies of these third parties. 7p77p is not responsible for the information collection or usage practices of these third parties.

Policy Changes & Updates

7p77p may change or update this privacy policy from time to time. Such updates may be necessary due to service improvements, the addition of new technologies, or legal changes.

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice about the update will be shown when you log in to the platform.
• The date of the latest update will be noted at the top of this page.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy.